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Encounter and Embrace

Our Services

We offer individual and couples therapy.

Bilingual counselling services in English and Mandarin.

Our approach is pluralistic, trauma-informed and culturally appropriate.

A safe and confidential space to work with our clients toward healing and growth.

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Our Counsellor

Kia ora, 您好, and welcome — I’m Mei Long, a registered NZAC counsellor. I am also a qualified counsellor in China, having received training in 2009. I believe that every person holds the capacity to heal, grow, and flourish — even in the face of life’s most difficult challenges.

I work with both individuals and couples, supporting clients through a wide range of concerns, including depression, anxiety, emotional dysregulation, ADHD, PTSD, relational difficulties, and life transitions such as settlement challenges, separation or marital crisis.

My Approach

I specialise in trauma-informed and culturally appropriate therapy. My pluralistic approach means I tailor each session to meet your unique needs, drawing from a range of therapeutic models, including:

  • Trauma-Informed Stabilisation Treatment (TIST)

  • Acceptance and Commitment Therapy (ACT)

  • Cognitive Behavioural Therapy (CBT)

  • Dialectical Behaviour Therapy (DBT)

  • Internal Family Systems (IFS)

  • Transactional Analysis (TA)

  • Narrative Therapy

  • Creative and Expressive Therapy

For couples counselling, I use:

  • Emotionally Focused Therapy (EFT)

  • IMAGO Relationship Therapy

 

Who I Am

Drawing from my diverse life experiences — growing up in China, immigrating to New Zealand in young adulthood, working across various industries, and navigating motherhood and marriage in a blended, multicultural family — I bring deep empathy and lived understanding to the therapeutic space. These experiences shape the way I listen, relate, and support each person’s journey with openness and respect.

Together, we will create a space where you can feel safe, heard, and supported — and where meaningful change can take place.

- Testemonials -

Foot Tracks on Sand

Ms Y, NZ

“2023 was the darkest year of my life. However, I consider myself lucky because I had the privilege of meeting Mei, who guided me and helped me emerge from the darkness. It's like she slowly pieced together the shattered me, creating a new version – brave, strong, believing in love and warmth.
After more than half year's counselling, I gained a clear understanding of myself and learned to treat myself kindly. Mei helped me shift from blaming my original family to appreciating my parents, giving me a greater ability to perceive happiness and beauty. I believe everyone needs counselling because professionals like Mei help us understand ourselves. Mei is a great listener who documents all my changes and provides periodic summaries. Because of her, I can love this world again."

Pricing

One session is about 50 minutes.

01. Individual Counselling

$120

(after 6 pm or during weekends: $160)

02. Couples Therapy

$180

(after 6 pm or during weekends: $220)(1.5 hour available on request)

03. Free Cancellation

An administration fee of $50 will be incurred if cancelled within 24 hours.

Numbered Stones

Contact Us

Contact

Address

568A Remuera Road, Remuera, Auckland 1050

Online session available

Business Hours

  • Face-to-face only available on weekends

  • Time for online sessions to be discussed

WeChat

WeChat

Important: Encounter and Embrace is NOT a crisis centre. If someone is in immediate danger, please phone 111 and ask for the Police or call your local Mental Health Crisis Team.

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